Psychosocial support focuses on the challenges individuals are currently facing by offering practical and immediate assistance. It addresses the psychological and social aspects of these challenges, aiming to improve quality of life through coping and stress management strategies. Accessible and holistic, it seeks to empower individuals by providing them with tools to proactively manage their difficulties.

• Assessment: An initial evaluation to understand the individual's needs and challenges.
• Planning: Development of a personalized intervention plan to achieve specific goals.
• Counselling and Support:
  Regular counseling sessions to address emotional, behavioral, or relationship issues.
• Emotional Support: Providing a safe space to express difficult feelings and thoughts.
• Education and Information: Provide information on available resources, stress management strategies, and other relevant topics.
• Social Services: Helping individuals navigate the social services system and access community support services.
• Ongoing Monitoring and Evaluation: Regularly reassess progress and adjust the intervention plan accordingly.

At AlloPsycho, although we do not offer psychological counseling in the traditional sense, we are proud to provide a range of tailored psychosocial services. Our goal is to provide effective and accessible support to those seeking to improve their mental well-being without financial burdens.

Psychological/psychotherapeutic care may only be provided by a professional licensed by the Ordre des psychologues du Québec. This care aims to treat mental and emotional disorders through various therapies. Psychological care focuses on exploring the root causes of emotional and psychological problems.
In contrast, psychosocial counseling primarily explores the consequences and effects of the difficulties encountered, by identifying practical solutions and coping strategies.

Absolutely, we understand the importance of a strong, trusting relationship between the client and the caregiver. If you feel that the caregiver isn’t meeting your expectations, you can request a change discreetly and without causing any awkwardness.

During the initial psychosocial assessment session, the counselor will gather information about your personal and social history, identify your needs and challenges, and assess the resources available to you. Together, you will set goals and develop a personalized intervention plan, while building a relationship of trust to ensure effective follow-up.

There is no one-size-fits-all answer, as the frequency of sessions is entirely personalized. It is determined based on your current needs, the nature of your issue, and your resources (financial or time-related).

For some people, weekly or biweekly sessions are ideal at the beginning of the process, while others prefer monthly or occasional meetings. This topic will be part of your discussions starting with your first session with your professional, so that you can work together to agree on a schedule that suits you and fits your circumstances.

We understand that unexpected events can arise in your daily life. If you need to reschedule or cancel your appointment, please let us know at least 72 hours in advance. This delay allows our professionals to reschedule their appointments and offer the time slot to someone on the waiting list.

In the event of a late cancellation, the following terms and conditions apply:

• Between 24 and 72 hours in advance : A fee equal to 50% of the session's cost will be charged.

• Less than 24 hours in advance (or in case of absence): The full amount of the charges will be invoiced.

We sincerely thank you for your valuable cooperation and respect for our practice.

No need to panic! If the connection drops, our priority is to help you finish your session. Here's how we handle it, depending on the cause of the problem:

• If the problem is on our end: We will immediately offer to continue the consultation over the phone or reschedule it for free at another time, depending on your preference.

• If the problem is on your end: We understand that technical glitches can happen to anyone. That's why we offer you a free “wild card” for the first time. We can then conclude the appointment over the phone or reschedule it at no charge (one time only). However, if this situation recurs during future appointments and you are unable to continue over the phone, you will be billed the full rate for the missed appointment.